For insurance agencies · Independent and captive

It's 8:40 PM and a client is calling. Hear Nora answer, take the details, and line up your agent for the morning. Call 412-866-2534.

Nora is an AI receptionist on a live demo line. She doesn't sell insurance, give quotes, or handle policies, and she isn't a licensed agent. Please don't share real personal or policy details.

📞 Call Nora: 412-866-2534. Ask her for an auto quote and listen to how she tells you she can't quote, and takes your details for a licensed agent to call you back.

I've sat in your chair.

Before this, I was an Aflac District Manager leading about 30 agents. I know what happens when the phone rings during an appointment, at lunch, or after the office closes: a ready-to-buy caller turns into a voicemail nobody returns fast enough. This is built to catch those calls, the warm leads you're already paying to get.

What Nora handles

  • Quote intake for auto, home, renters, and small commercial, with the basics your producer needs before calling back
  • Callback requests captured for a licensed agent, with the caller's details ready
  • Service requests (payments, ID cards, policy changes, certificates) captured and passed to the right person
  • Claims calls: she takes the details, gives the carrier's claims number, and alerts your team
  • A summary to your team right after each call
  • After hours and overflow only, or all day. You choose.

Nora acts like your best unlicensed CSR.

She doesn't quote premiums, give coverage advice, recommend limits, or bind anything. Every coverage question gets the same answer: "A licensed agent will review that with you," followed by a callback request for a licensed agent. She also tells callers she's an AI assistant and that the call is recorded.

State Farm, Allstate, Farmers, or Aflac?

Captive agents often have carrier rules about vendors and customer data. We'll start with after-hours and overflow calls, keep it separate from carrier systems, and you'll confirm with your field leader before we go live.

How a pilot works

1

15-minute call

2

I build your agency's version

3

We make test calls together, including the "what's my premium?" trap questions

4

Go live after hours first, then review the first calls together

It's 8:40 PM and a client is calling. Hear Nora answer, take the details, and line up your agent for the morning. Call 412-866-2534.

Nora is an AI receptionist on a live demo line. She doesn't sell insurance, give quotes, or handle policies, and she isn't a licensed agent.

Talk to my AI receptionist right now

Sell Like a Human, Scale Like a Machine.

LanceG Growth Systems · Pittsburgh (Bethel Park), PA · Working with owner-led businesses locally and remotely.

Connect

What I can promise is that we'll set clear measures up front and I'll tell you straight what's working.

© 2026 Gurganus Benefits Group, LLC dba LanceG Growth Systems